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Dear players,
We had planned for this afternoon an internal maintenance that would not cause any impact to you players, however, unforeseen events occurred during the maintenance that took us by surprise, causing an unwanted extension of the maintenance process and some players were unable to access the website or relog to the server while others remained online normally.
The maintenance has almost completely ended now, and with that some changes had to be made, one of which is that our website will now have the .com.br domain instead of the usual .online.
- New client
We had to make a new client available due to changes in our protection and proxy layers, you can download it right now by clicking here.
A few simple steps are required after downloading the new client.
1- Download the client made available and extract it to the location you will use.
2- Open the client, open the Options menu, then click on "Game Data" and then close the client.
3- In the opened folder, look for the "data.zip" file and delete it.
4- Open the client again and log in!
We highly recommend doing this procedure immediately for those who have not done it yet.
Please, after following the steps and encountering any problems, contact us via a ticket at: 📩│ticket-support
The Mobile version will have to wait for a small update in the APK to resume operation, which will be announced soon as we have it available.
- Compensation for the inconvenience
2 days of premium time were credited to all accounts. For those who have not yet closed the client, please follow the procedure explained above.
We apologize for the frustration and also thank you for everyone's understanding and patience!
We wish you a great start to the week and a good game!
Kind regards,
Retronia Team
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